Why organisations don't learn. - great sketchnote by Tanmay Vora

alt=""

Source: Why organisations don’t learn? #Sketchnote |QAspire|Tanmay Vora, Nov 2015

Biases cause people to:

  • Focus too much on success
  • Take action too quickly
  • Try too hard to fit in
  • Depend too much on experts

I like that Carol Dweck’s ideas on mindset get some airplay.

There is clearly an opportunity for organisations to learn more about biases and other psychological aspects of manager/employee behaviour. Behavioural economics is increasing in visibility and will likely become a larger part of strategic HR in the future.

Today I learned (TIL) - Not moving is a legitimate strategy for soccer goalie

“Consider professional soccer goalies and their strategies for defending against penalty kicks. According to a study by Michael Bar-Eli and colleagues, those who stay in the center of the goal, rather than leaping to the right or left, perform the best: They have a 33.3% chance of stopping the ball. Nonetheless, goalies stay in the center only 6.3% of the time. Why? Because it looks and feels better to have missed the ball by diving, even if it turns out to have been in the wrong direction, than to have stood still and watched the ball sail by.”

Source: Why organisations don’t learn | Harvard Business Review | Francesca Gino and Bradley Staats, Nov, 2015 - an awesome read

Bruce Klopsteins

UX maven, content strategist, communicator, information obssessive, exploratory completionist, and fan of witty banter. When not quoting other people's brilliance, thoughts are my own.