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mindful user experience

Musings on design and innovation with a focus on service design, content strategy, and communication.

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Interesting insight into why people argue over definitions

Design is a decision making tool. Using design processes instead of declaring your position by defining words can be really uncomfortable. I like Scott Berkun' »

Bruce Klopsteins 09 October 2019

Collaboration, why open plan is not the answer

Collaboration requires culture change. The physical environment does have a large influence on collaboration too but the way people agree to work together and the social »

Bruce Klopsteins on collaboration, open plan 08 October 2019

Need a face for a persona 'Generative media' might be a good place to start

Just been catching up on Smashing Magazine's latest email and saw this project that has generated a bunch of rights free faces for non-commercial »

Bruce Klopsteins on artificial intelligence, machine learning, personas, generative media 01 October 2019

In 5 years I want to:

1. Be valued and respected as an expert on design and innovation in organisations I work with 2. Be a design educator called on to run »

Bruce Klopsteins on goal setting 01 October 2019

Ben Holliday presentation at Transform 2017 notes

These recollections are based on my personal notes, mistakes are my mine. My comments added in [square brackets]. I also added the headings for narrative structure. »

Bruce Klopsteins 23 July 2017
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