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user research

A 3-post collection

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Why are the top ten application design mistakes from 2008 still with us?

> “Of course, people don't want to hear me say that they need to test their [User interface]UI. And they definitely don' »

Bruce Klopsteins on user research 05 July 2015

User research tip #33 - don't ask people what they want - quote from essential intranets

User Research essentials from James Robertson and the team at Step 2. Great advice for user interviews. > “The important thing to avoid asking staff ‘what »

Bruce Klopsteins on user research 20 March 2015

Using testing and research are you doing enough?

Compare and contrast - sites that measure and most importantly base business decisions on metrics compared to those that don't: > “They dug into »

Bruce Klopsteins on measuring content success, pdf downloads, user research, user testing 31 October 2014
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