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ROI

A 2-post collection

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Removing physical signatures from your forms could save you 3.1 days.

Interesting to see this ROI on process improvement to forms. As I embark on some form redevelopment work think it is critical that not only the »

Bruce Klopsteins on forms, signatures, ROI 30 October 2016

Why is user testing such a hard sell to executive

Surely evidence of what works can only be gained from testing your assumptions. Many of you are no doubt familiar with Steve Krug’s seminal work »

Bruce Klopsteins on steve krug, ROI, usability, staff directory, don't make me think, usability testing cost 30 July 2014
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