Measures of success - why do so many teams avoid thinking about them?
> “What went wrong? A few basic things… The team didn’t take the time to understand the problem in terms of the user need. They »
What the organising principles of the digital workplace should be
* Designing for the loss of control * Supporting social business * Measuring the right things As described by What's the organizing principle of today's »
Are you measuring the right things? - three things to consider
> 1. Wrong on timing: You are doing the right thing but the effect is taking longer than you thought to move the metrics. Be patient. »