Content strategy needs content governance
Principles of content governance | GatherContent | Edward Baldwin, 2015
Measuring website performance
5 tools to make your website go faster | Creative Bloq | Andi Smith, August 2015
Accessibility of swearing via screen reader
Accessible bowdlerisation | Strong Language: a sweary blog about swearing | Iva Cheung, April 2015
Exceptional service, requires exceptional support of your staff
Why you should treat your employees like your most loyal customers | Fast Company | Sarah Patterson, June 2015 - some support for focusing on improving the employee experience
If you work with people then consider emotions
Understanding the emotional response | A List Apart |Kelsey Lynn Lundberg, June 2015 - some tips for dealing with emotion in work discussions
Homepage content strategy
The homepage exception | A List Apart | Johanna Bates, June 2015 - home page bits as content types - interesting.