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mindful user experience

Musings on design and innovation with a focus on service design, content strategy, and communication.

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Erika Hall smacks down surveys that aren't designed

Image source: Feedback request after buying a fishing permit from New South Wales Government. Like requirements that are merely gathered, and questionaires that aren't »

Bruce Klopsteins on excel fail, survey design 01 March 2015

Slideshows, sliders, and carousels are bad anyway, if you must use them make them accessible

You should not be using slideshows, sliders, or carousels [http://shouldiuseacarousel.com/] anyway as they are poor return on investment (ROI) but if you do make »

Bruce Klopsteins on accessibility, information seeking behaviours, carousels 27 February 2015

Things haven't changed much since 1645 - take this advice

Shrike on a Dead Branch, by Miyamoto Musashi. Image Source [http://en.wikipedia.org/wiki/Miyamoto_Musashi#mediaviewer/File:Kobokumeigekizu.jpg] > 1. Do not think »

Bruce Klopsteins 14 December 2014

The best thing I have read on web design this year

Came to this article 7 Rules for Creating Gorgeous UI : A non-artsy primer in digital aesthetics [https://medium.com/@erikdkennedy/7-rules-for-creating-gorgeous-ui-part-1-559d4e805cda] by Erik D. Kennedy for »

Bruce Klopsteins 13 December 2014

Measure read time - listening and reading are more valuable to the social net than posting

Measure read time > Forget clicks, forget page loads, measure read time! We've been measuring read times extensively since launch in 2013 and it »

Bruce Klopsteins on metrics, readtime, reading 12 December 2014
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