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mindful user experience

Musings on design and innovation with a focus on service design, content strategy, and communication.

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Data Isn’t Numbers, It’s People - great thought from Riley Newman

Source:At Airbnb, Data Science Belongs Everywhere: Insights from Five Years of Hypergrowth | Airbnb Nerds| Riley Newman, July 2015 [http://nerds.airbnb.com/scaling-data-science/] I think »

Bruce Klopsteins on data science, data, data nerds 20 July 2015

Some good points on wordsmithing and the writing process

I like this article on writing by Scott Kubie Source: How to make someone hate writing for you [https://blog.gathercontent.com/make-someone-hate-writing] | GatherContent | Scott Kubie, »

Bruce Klopsteins on writing for the web, word smithing 15 July 2015

A nice story on iconography

What I learnt is that standards and context are critical for clear communications and developing shared meaning Source: The big red word vs. the little green »

Bruce Klopsteins on iconography, icons, signs 14 July 2015

Problems with quick and dirty fixes in a software powered world

I really like the points made by Zeynep Tufeckci in her Medium post. I particularly liked this line: > “We are building skyscraper favelas in code »

Bruce Klopsteins on code design, crafting code, quick and dirty 13 July 2015

Project management and change - the Disney magic band example

Source: The messy business of reinventing happiness: Inside Disney's radical plan to modernize its cherished theme parks [http://www.fastcompany.com/3044283/the-messy-business-of-reinventing-happiness] | Fast »

Bruce Klopsteins on digital strategy, project management, disney 10 July 2015
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