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mindful user experience

Musings on design and innovation with a focus on service design, content strategy, and communication.

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User stories are important because they honor and appreciate humanity

Although this excellent article is about the decline of character driven story telling in movies it also applies to user stories in the digital product design »

Bruce Klopsteins on user stories, storytelling 27 October 2015

Bureaucratic and behavioural circumstances matter

Heard Through (HT) @Formulate [https://twitter.com/Formulate] on Twitter Source: Fafsa follies: to gain a student, eliminate a form | New York Times | Eleanor Davis, August »

Bruce Klopsteins on form design, user psychology, nudge theory 26 October 2015

Meiert - One of the few arguing for long term plans for websites

Be one of the 1% that care about website maintainability > “For one, long-term thinking on the Web seems quite kaputt. Nobody cares. Website maintainability should »

Bruce Klopsteins on content life cycle 26 October 2015

Great article from the irrepressible Mark Pesce - legacy IT and the high cost staying the same - irrelevancy

Source: Junk your IT. Now. Before it drags you under. | The Register | Mark Pesce, October 2015 [http://www.theregister.co.uk/2015/10/15/junk_your_ »

Bruce Klopsteins on legacy IT 20 October 2015

Moving beyond boom/bust web publishing by selling incremental improvement

Image source: [Momentum: Website Transformation Notes [newsletter] | New Year Edition | David Hobbs Janurary 2015 [http://davidhobbsconsulting.cmail1.com/t/ViewEmail/r/5FCF4D07C13650032540EF23F30FEDED/8E05912E6F91D409405DC10595964AA8] ] This is a »

Bruce Klopsteins on content life cycle, incremental improvement 20 October 2015
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