A KPI for accessibility – it’s complicated
> “When “accessibility” means comprehensive and continuous compliance with standards, the positive energy around concern for people and striving for improvement gets spent finding and fixing »
I agree with Erika focus groups are not useful for user research
Focus groups often fall prey to social proof and group think issues. Also there is a lack of context and skin in the game. It is »
I liked this list of rules for platformed government
Source: 10 rules for distributed/networked/platformed government | Memespring| Richard Pope, Nov 2015 [http://blog.memespring.co.uk/2015/11/12/10-rules/] > Services can be »
Design is not just visual
Design is not just visual This is a common misconception I think we need to work harder to address. Often it is intangible and invisible decisions »
Some stuff for peeps I met at CanberraUX meetup
@Matt You mentioned you were working with a client who has a lot of technical domain knowledge. They referred a lot to messaging and copy components »