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mindful user experience

Musings on design and innovation with a focus on service design, content strategy, and communication.

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Fudgeability is important to get right for form and application design

Consider fudgeability > "The characteristic of manual systems that let humans perform actions out of sequence or before prerequisites are satisfied is called fudgeability. It »

Bruce Klopsteins on fudgeability, form design 19 January 2016

The UI is part of the user's digital body language

I had never really thought about UI as digital body language at lease consciously but it make perfect sense. As Marshall Mcluhan said "the medium »

Bruce Klopsteins on user interface, body language 18 January 2016

Invest in metadata, governance, and standards or be left behind

I agree with the sentiments expressed by David Gee in this IT News article > “There is a clear divide opening up between companies such as »

Bruce Klopsteins on metadata, governance, standards 17 January 2016

tab list - Articles to read on:content, employee experience, emotional design, and home page politics

Content strategy needs content governance Principles of content governance | GatherContent | Edward Baldwin, 2015 [https://blog.gathercontent.com/content-governance-people] Measuring website performance 5 tools to make your »

Bruce Klopsteins on content strategy, content governance, web performance, accessibility, employee experience, emotional design, home page politics 10 December 2015

Why organisations don't learn. - great sketchnote by Tanmay Vora

Source: Why organisations don’t learn? #Sketchnote |QAspire|Tanmay Vora, Nov 2015 [http://qaspire.com/2015/11/18/why-organizations-dont-learn-sketchnote/] Biases cause people to: * Focus too much »

Bruce Klopsteins on mindset, behavioural economics, organisational psychology 23 November 2015
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