Source: 10 rules for distributed/networked/platformed government | Memespring| Richard Pope, Nov 2015
Services can be provided by any layer of government, and by commercial or third sector orgs. It's OK when they overlap, complement and duplicate.
Needs to be more widely understood by decision makers
Build small services that can be loosely joined together however citizens like. Do not try and model the whole world in a single user experience, you will either fail or build a digital Vogon.
Had to look up Vogon (sorry hitchhikers guide tragics) but agreed with point 4. Often I think Enterprise-wide platforms end up becoming digital Vogons.
Put users in control of their data. Millions of engaged curators are the best protection government has against fraud, and that citizens have against misuse.
+1, Users in control of their own data
The system should actively educate people about how their democracy works and where power and accountability lie. Put transparency at the point of use.
Likely to be heavily resisted by status quo beneficiaries
Be as vigilant against creating concentrations of power as you are in creating efficiency or bad user experiences.
I anticipate this having the same issues the one about transparency
As a side note, I like that Richard took the time to change his footer copyright blurb to Creative Commons. I really need to do that too.