Beware the UX torturer

The Rise of the UX Torturer

I liked this piece on the Medium about the rise of UX torturer. If you have read Evil Interaction Design you will be aware that user psychology, mental models and heuristics can all be employed for both good and evil. Here are some examples where the user experience has been designed to 'encourage' you to fork out more money for better user experience.

Bruce Klopsteins

UX maven, content strategist, communicator, information obssessive, exploratory completionist, and fan of witty banter. When not quoting other people's brilliance, thoughts are my own.