Quotes I have lost the sources to
The future of work > "Design replaces control, agility trumps process, and fast, customer-focused experiments replaces inefficient business planning." Policy work best when delivery »
Measures of success - why do so many teams avoid thinking about them?
> “What went wrong? A few basic things… The team didn’t take the time to understand the problem in terms of the user need. They »
Google design sprint stuff looks pretty nifty
I was just hunting around for the Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days [http://www.thesprintbook.com/] by »
Failing is often the best way to learn
Great example from Switch > “A famous story about IBM makes that point well. In the 1960s, an executive at IBM made a decision that ended »
Dan Sheldon workshop at Transform 2017 notes
These recollections are based on my personal notes, mistakes are my mine. My comments added in [square brackets] Dan Sheldon Works in the NHS like GDS »